Shipping Policy
At IMASONER, we aim to provide a smooth and reliable delivery experience.
1. Shipping Destinations
We currently ship to the United States and Canada, with some regional exclusions.
We do not ship to Alaska, Hawaii, Puerto Rico, Guam, other U.S. overseas territories, or APO/FPO military addresses.
We may expand our shipping destinations in the future. Please check availability at checkout.
2. Shipping Rates
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Orders under $39.99: $4.99 flat shipping fee.
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Orders of $39.99 or more: Free standard shipping.
All prices and shipping rates are displayed in USD.
3. Order Processing Time
Most orders are processed and dispatched within 2–5 business days.
4. Delivery Time and Tracking
Standard delivery usually takes 7–14 business days after dispatch. Tracking information will be provided when available. Tracking updates may take some time to appear.
5. Delivery Support
If you experience a delivery issue or receive a damaged or defective item, please contact us with your order number. We will review the issue and provide an appropriate solution.
For assistance, please visit our Contact Us page.
Thank you for shopping with IMASONER.